PRIVACY POLICY

Information We Collect

We collect only the information we need to quote your job and provide great service. This may include:

• Your name
• Your phone number
• Your email address
• Your service address
• Photos you submit of the area you want cleaned
• Basic site usage data such as pages viewed and device type

How We Collect It

We collect this information directly from you when you fill out a form on our website, call us, text us, or email us. We also collect limited usage data automatically through our website when you browse our pages. We never buy or rent your personal details from outside sources.

How We Use Your Information

We use the information you share to run our business and serve you well. Specifically, we use it to:

• Prepare and send your free quote
• Schedule and complete your service
• Follow up with you about your job
• Respond to your questions and requests
• Improve our services and our website experience

We do not sell your personal information to anyone.

Text Messaging and Consent

When you give us your phone number, you agree that we may contact you by call or text about your quote and service. Message and data rates may apply. We use texting only for business related communication, never for spam. You can opt out of text messages at any time by replying STOP. To get help, reply HELP. Opting out of texts will not affect the service you have already booked.

Third Party Tools We Use

To run our business and our website, we rely on trusted third party tools and service providers. These may include website hosting, a customer relationship and scheduling system, form and photo upload services, payment processing, and website analytics. These providers only access the information needed to perform their function and are expected to keep it secure. We do not allow them to use your information for their own marketing.

Cookies and Analytics

Our website may use cookies and similar technologies along with analytics tools to understand how visitors use our pages. This helps us improve the site and reach the right local customers. Most browsers let you control or disable cookies in your settings. Turning off cookies may affect how some parts of the site work.

How We Protect Your Data

We take reasonable steps to protect your information from loss, misuse, and unauthorized access. We limit access to your details to the people who need it to serve you. While no method of storage or transmission is completely secure, we work hard to keep your information safe.

Data Retention

We keep your information only as long as needed to provide our services, follow up on jobs, meet legal and tax requirements, and run our business. When information is no longer needed, we take steps to remove or anonymize it.

Your Choices and Deletion Requests

You have control over your information. You can ask us to review, update, or delete the personal details we hold about you. To make a request, contact us by phone, text, or email using the details below and we will respond promptly. You can also opt out of marketing messages at any time.

Children's Privacy

Our services and website are intended for adults. We do not knowingly collect personal information from children under the age of thirteen. If you believe a child has provided us with information, please contact us and we will remove it.

Third Party Links

Our website may include links to other sites, such as social media or review platforms. We are not responsible for the privacy practices of those sites. We encourage you to read the privacy policy of any website you visit through our links.

Changes to This Policy

We may update this Privacy Policy from time to time. The most current version will always be posted on this page with an updated date. By continuing to use our website and services, you accept the latest version of this policy.

Contact Us

If you have questions about this Privacy Policy or your information, reach out to D&D Pressure Washing LLC by phone at (201) 665-9208, by text at (973) 832-0649, or by email at contact@danddpressurewash.com. We are based in Wayne, New Jersey and proudly serve the surrounding North Jersey area.